Danielle Baez

Comments

• Jeannie 2 years ago ★★★★★ ↑0

  In October 2021, I went to my provider for my neck and back pain. I got referred to Ms. Baez for “Pain Management.” I don’t go to medical often so I thought that was the terminology for Physical Therapy. I’ve had chronic neck and back pain for a couple years now. Sometimes it gets so bad that I can’t move my neck and sometimes I need help out of bed or off the floor. I was paying for a Chiropractor out of pocket and that’s not cheap. Then I realized maybe medical can do something for me. To my surprise, Pain Management is related to mental health, NOT physical pain. Sure, my pain may be a result of my PTSD but I just wanted to stop hurting. Ms. Baez off the bat was cold and rude. At my first appointment, she spent an hour asking me about mental health and didn’t help me with my PHYSICAL pain because we “ran out of time.” She said something about it being “protocol.” I told her I didn’t need help with my mental health because I already had a psychologist I trusted and have been seeing for almost a year. Mind you, I deeply mistrust people and telling her my situation made me feel uncomfortable and vulnerable. I repeatedly told her I’m here for physical pain and she continually dismissed me. She blamed me for not being clear to my provider what I needed. What is not clear about PHYSICAL neck and back pain. I opened up to her about my current conditions to include PTSD and sexual trauma. Our second and last meeting was at most 15 mins where she provided no assistance and when I tried to tell her again that I need help with physical pain, she said she is leaving the military and can’t see me anymore and that she is kicking me back to my provider. I just took a look at my records and she wrote that she suspects I’m MALINGERING. Malingering about what? Is she accusing me of lying about my sexual trauma, PTSD, inability to sleep, physical pain and living in misery just wanting to be back to my normal self? Ok Baez, I’ve been seeing a therapist every month and taking anti-depression medication for almost a year now because I thought it’d be fun. She is exactly why people don’t trust medical professionals. She did not believe me or take me seriously. She was cold, judgmental and failed to see me as a person. It is in her right to state her medical opinion but it is also dangerous and can cause harm to patients by not taking them seriously. What happened to me has taken over my life - career, mental health, physical health, hope for a better future and the ability to self love. It’s heartbreaking to know she has no pride in the heavy responsibility bestowed upon her as a medical professional. She lacks compassion and empathy. It’s also disappointing from one female to another. Just because I didn’t act or look like what you perceive someone should. Thanks for making your internal bias known and thanks for treating me like an idiot! You have no EQ and you are a souless medical “professional” who failed to get to know her patient and realize how much pain they are in.